Wema Bank is currently recruiting for Graduate Trainees nationwide.
At Wema Bank, one of our clear objectives is to provide equal employment opportunities where people of all backgrounds and ethnic group can realize their full potential as an important part of our team. Our employees reflect a diverse workforce that is representative of the communities that we serve.
QUALIFICATION:
University degree is a must; with a 1st class or 2nd class upper or its equivalent.
AGE: Not be more than 26years at the point of employment
COMMUNICATION SKILLS: Advance competency in oral and written English with an ability to communicate clearly and confidently in a working environment.
INTERPERSONAL SKILLS: Demonstrate proven interpersonal skills; the ability to work and interact with people regardless of age, sex, background, religion, colour or origin
FLEXIBILITY: Be flexible and can move among different assignments and work locations.
ANALYTICAL SKILLS: Posses the ability to apply strategic thought process to complex business challenges and develop creative yet practical solutions.
COMMITMENT & ASPIRATION: Posses the aspiration towards growth and achievement of personal & corporate goals.
TO APPLY
All fresh graduates with a minimum of a university degree not below 2.1 or its equivalent; and who must have completed the mandatory one year National Youth Service Corps (NYSC) program are encouraged to send their applications to hcm@wemabank.com. On or before 7th January, 2011
All eligible candidates will be batched and invited for the Computer Based Test (CBT). This is the preliminary phase of our entry recruitment process. Once successful, they are scheduled for the next phase of the recruitment process leading eventually to an exciting career with the Bank
Kintampo Rural Bank Limited recruiting Project Officers
Job Title: Project Officers
Location: Brong-Ahafo
Job Status: Full-time
Required Skills or Experience
A University Degree/Diploma (Agric, Accounting, Banking & Finance, Management, Commerce & Marketing) HND,
Minimum of 5-10 years post qualification experience
How To Apply
Application with Curriculum Vitae (CVs), photocopies of certificates, reliable telephone numbers, names and addresses of two (2) referees should be addressed to:
The Senior Manager
Kintampo Rural Bank Limited
P.O. Box 98
Kintampo-B/A
Job Expires 10 Jan, 2011
CA Global Africa Recruitment is currently looking for a Head of Distribution for an international Retail Bank in Africa.
The role is responsible for alignment and delivery of distribution strategic agenda, performance and standards set by CB Head & Group Head based on segment strategy & participation model. Distribution includes branches, non-hubbed contact center, ATMs, internet and mobile banking.
The Candidate’s responsibilities will include (but are not limited to);
Lead the overall development, implementation and delivery of business strategy via channel optimisation to meet the financial plans within regulatory framework and the group’s policies and risk guidelines
Optimise resource allocation and identify opportunities for growth to deliver ambitious performance goals of the Bank through maximizing distribution capability and delivery of customer centric customer experience by branch, contact centre staff and the e-channels team.
Accountable for the country branch banking P & L & standard KPIs.
Align and deliver strategic agenda, performance and standards set by Group Head & CB Head. This entails daily management of all channels encompassing the following key areas: strategy, franchise development, processes and governance, performance management, people management, sales management, customer service.
As part of top management team, contribute to establishing the strategy and priorities for the consumer banking business in country
Manage the overall profitability across different channels in the country. Align key performance drivers with group & country CB priorities.
Optimize the overall channels P&L and balance sheet performance as well as other financial KPIs
Manage sales & service channel configuration & accountable for branch foot print strategy (expansion, relocation, closure etc).
Drive new sales revenue and total revenue through acquisition, deepening & retention of customers across all segments
Ensure effective execution of rigorous sales, service & operations management disciplines across the branch network
Oversee alliances with external associations and partners
Develop a people culture which encourages and champions change among employees in the daily workplace. This will facilitate product innovation and process improvement with the objective of delivering superior Customer & Frontline experience
Drive delivery of the Bank’s brand promise to our customer, tailored across segments (including ensuring overall branch presentation and ambience as per brand standards)
Continually partner with segment and product partners, provide customer feedback and suggestions for continuous improvement as well as competitive advantage. Identify opportunities for process improvements based on VoC and VoF and drive for gap resolutions.
Collaborate with Segment to facilitate up- streaming of customer
Ensure sustained efforts of RMs & PFCs in deepening customer relationships and portfolio management
Leads the interface with support functions to ensure the best possible customer satisfaction and end to end delivery.
Ensures that organisation structure and people programmes are appropriate for the delivery of plans and targets ie. Clear lines of command and control, delegation of authority etc.
Develop and build a strong local talent pipeline for future business growth and continuity
Achieve strategic people requirements and build bench strength in the team
Coach direct reports and key talents to deliver on individual performance
Manage employee engagement, motivation and attrition issues
The Candidate must have;
Substantial experience in the financial services industry, including demonstrated success in a similar role.
In depth knowledge of products, sales, services, delivery channels and customer segments.
Proven experience in sales, service management and operational risk management.
Proven capability of managing large teams of people.
Excellent business acumen in business risk assessment.
Strong leadership qualities, excellent interpersonal skills and ability to manage in a geographically and culturally dispersed environment.
Please send your CV to Camilla at CA Global (camilla @ caglobal.co.za) or visit our webpage (www.caglobalint.com) for further information.
Closing date: 15th March 2010
Should you not be contacted within two (2) weeks, please consider your application unsuccessful
ARB Apex Bank Limited, Ghana is recruiting for various positions
Job Description
Ensure the smooth operations of the eMerge software at the Computer Operations Centre such as Close pf Business, Backup, configuration and setup of application and system software and User support.
Responsible for Troubleshooting and providing solutions in eMerge software issues
Application of patches and upgrades to the jBase and the eMerge software
Manage License and Maintenance Agreements for the jBase and eMerge software Centre.
Develop and manage business continuity programme for the eMerge software
Running of Close of Business
Responsible for the generation of reports and statements
Development of adhoc reports for Users
Setup various modules for users
Training of Users of the eMerge software
Required Skills or Experience
Minimum of a first Degree in ICT/Computer Science
At least 3 years post qualification experience in implementation and management of eMerge software system
Experience in deploying software in a Wide Area Network environment.
Extensive working experience in development life cycle of banking application software
Working experience in jBase database
Working knowledge in web development tools, eg VB.Net, C++, ASP.Net
Crystal report experience will be an advantage
System Engineer (Systems and Infrastructure)
Job Description
Support the running of high-end servers, Linux Operating System, Oracle database, jBase, Anti-virus software at the Computer Operations Centre
Support the maintaining Disaster Recovery sites
Backup and Restoring of systems
Upgrade and maintenance of the operating systems, databases and other related software
Provide support for the running of Temenos eMerge T24 Banking software application and other related software
Provide support for the running and maintenance Computer Operations Centre environment such as ACs, Biometric systems, UPSs, CCTV etc
Support the implementation and manage system security
Manage, on-line replication for hot backup
Monitor and enhance performance of operating systems and Oracle database
Manage SLAs and Maintenance Agreement for Operating Systems, Hardware infrastructure and databases
Required Skills or Experience
Minimum of a first degree in Computer Science/Electrical Engineering or related field.
At least 1 year post qualification experience in managing high and servers and storage systems in Network Operations Centre environment.
Knowledge in Operating Systems preferably Window and any UNIX flavor.
Knowledge in Oracle tools and database managements system.
Familiarity in Temenos T24 or eMerge T24 banking application is an added advantage
Appreciation of Microsoft Active Directory,DNS, DHCP, FTP and other TCP/IP based services is essential
Network Engineer(WAN & LAN)
Job Description
Minimum of a first degree in Computer Science/Telecom Engineering/ Electrical Engineering
At least 1 year post qualification experience in Telecoms Engineering in VSAT, Radio or ISDN and System Administration in a Network Operation Centre environment
Familiarity with banking related software applications is desirable.
Practical experience in Cisco routers and switches
Experience in Firewall implementation
Ability to monitor and optimize network performance
Appreciation of Microsoft Active Directory,DNS, DHCP, FTP, SMTP and other TCP/IP based services is essential
Required Skills or Experience
Reporting to the Assistant Manager in charge of WAN, the position holder would be responsible for managing the WAN infrastructure for the rural banks.
Managing SLAs and Maintenance Agreements with service provider
Monitor and analyze bandwidth consumption pattern and advice the Rural Banks accordingly.
Network Manager (LAN & WAN)
Job Description
Reporting to the Data Centre Manager, the incumbent would supervise Computer Operations Centre Staff responsible for managing the WAN and LAN infrastructure
Manage SLAs and Maintenance Agreements with service provider.
Ensure the monitoring and analyzing of bandwidth consumption pattern and advice the rural banks accordingly
Provide 24/7 system availability and call support
Required Skills or Experience
Minimum of a first degree in Computer Science/Telecom Engineering/Electrical Engineering. A CCNA certification would-be an added advantage.
At least 4 years post qualification experience in Telecoms Engineering in VSAT, Radio or ISDN and System Administration in a Network Operation Centre environment.
Familiarity with banking related software applications is desirable.
Practical experience in Cisco routers and switches
Experience in Firewall implementation
Ability to monitor and optimise network performance
Appreciation of Microsoft Active Directory, DNS, DHCP, FTP, SMTP and other TCP/IP based services is essential
How To Apply
Applications, accompanied by detailed curriculum Vitae, photocopies of certificates, names and addresses of two referees and contact telephone/ fax/ e-mail addresses should be forwarded to:
THE HEAD
HUMAN RESOURCE CAPITAL & ADNINISTRATION DEPT
ARB APEX BANK LTD
P. O. BOX 20321
ACCRA
Application Deadline is 20th November 2009
Help Desk Support Executive wanted at ARB Apex Bank Ghana
Job Description
Reporting to the Assistant Manager in charge of Help Desk, the position holder would be responsible for all help desk issues.
The position holder would receive IT support request from end-users and system administrators of RCBs, log the request, and liaise with Technical support team to resolve issues
Generate regular reports on all outstanding issues that need to be resolved.
Ensure end-users receive excellent IT customer service
Provide feedback to users on issues logged with the help desk
Required Skills or Experience
Minimum of a Diploma in Business Management/Secretarial
At least 1 year post qualification experience in Help Desk duties preferably in a banking environment.
Familiarity with Temenos T24 Banking Software application is desirable
How To Apply
Applications, accompanied by detailed curriculum Vitae, photocopies of certificates, names and addresses of two referees and contact telephone/ fax/ e-mail addresses should be forwarded to:
THE HEAD
HUMAN RESOURCE CAPITAL & ADNINISTRATION DEPT
ARB APEX BANK LTD
P. O. BOX 20321
ACCRA
Application Deadline is 20th November 2009
The FirstRand Bank TOPP Programme
The FirstRand Bank TOPP Programme has been a SAICA registered ATO
(Approved Training Organisation) since 1998 and has established a solid ATO reputation. Trainees who have graduated from the Programme are to be found working in a variety of challenging positions within the Group where their qualification and training is highly valued.
The TOPP experience at FirstRand Bank is not purely a training experience. First and foremost, it sets out to select and recruit aspiring CA’s who are self-starters, will challenge and seek challenge, who display entrepreneurial ability and add value, and who ultimately see themselves establishing careers within FirstRand.
In return, the FirstRand Bank TOPP Programme offers trainees three years of articles in a banking environment where they will be exposed to the five core category areas of experience prescribed by SAICA that are:
Financial Accounting
Management Accounting and Financial Management
Taxation
Internal Audit and Corporate Governance
Professional skills
Three years of articles where trainees, in addition to the prescribed experience, will be exposed to the many essential and life skill building experiences to be found in a highly energized and innovative Bank.
Trainees will gain their experience by being placed on rotations within the various business entities of FirstRand Bank, thus giving them hands-on experience and a good overview of banking. Examples of some of the rotations where training takes place are:
FirstRand Bank Group Finance
FirstRand Bank Internal Audit
FirstRand Bank Tax
FNB Retail Bank:
FNB HomeLoans
FNB Investment Product House
FirstCard
RMB Asset Management
RMB Private Equity
RMB Investment Banking Division
In addition to the support trainees receive from the TOPP Programme management team, each trainee is appointed a trained mentor, who is a CA. The rotation line management and the teams of the business entities in which trainees are placed, are keen supporters of the Programme and this ensures integration and quality training for the trainees.
The FirstRand Bank TOPP Programme aims to make the Programme experience one where learning, development and achievement of career goals, are balanced with job satisfaction and enjoyment.
How to apply
The TOPP Programme is open to applicants who have completed a BCom Acc (Hons)/CTA degree or applicants who are in the final year of BCom Acc (Hons)/CTA, may also submit applications to the details supplied below. These applicants, in the event that they are successful in the recruitment and selection process, and have passed their BCom Acc (Hons)/CTA examination, will be made offers to commence training at the beginning of the following year.
A well-prepared curriculum vitae, together with available academic results and matric certificate should be forwarded to:
The TOPP Programme Manager
FirstRand Bank Limited
Banking Group Support Services
P O Box 650149
Benmore
2010
Telephone: 011 282 1753
Fax: 011 282 4019
e-mail: TOPP@firstrand.co.za
Interested applicants should note that trainees are required to serve their articles in Johannesburg.
Team Leader
Job Purpose:
• To Supervise the Group Telephony operational environment, in terms of people, process and technology to
ensure optimal performance of staff and technology, achievement of SLA and provision of superior customer service to achieve overall business objectives.
Functions/ Key Responsibilities
PROVIDE EXCEPTIONAL CUSTOMER SERVICE:
• Ensure that all calls are answered promptly and professionally, are accurately routed, whilst maintaining a positive client interaction.
SITE OPERATIONAL PERFORMANCE:
• Monitor daily, weekly and monthly performance of switchboard operators and collective team performance to ensure service level agreement is achieved.
• This will include monitoring calls volumes and divisional stats.
• Capacity planning - ensuring the right resources are at the right place at the right time, monitor staff adherance.
MANAGEMENT INFORMATION:
• Ensure all technical issues are reported and resolved, if not accurate escalation.
• Processed to be followed.
• Ensure accuracy of all management information submitted to manager.
• Ensure reporting timelines adhered too.
PROCESS ADHERANCE AND ENHANCEMENT:
• Ensure all relevant processes are documented and version controlled if need be.
• Review and revise processes constantly to seek ways to improve our service to customers as well as to our internal systems and methods.
• Ensure all staff are aware of generic and specific processes.
PEOPLE MANAGEMENT:
• Get results through others - create and maintain a culture of high performance through effective recruitment, on boarding, performance management, skills and competence development (formal and informal training) and one on ones.
• Planning and assigning work.
• Customer service Create a climate for optimal performance, by living Nedbank's values, encouraging teamwork, valuing diversity and respect for the individual.
RISK AND COMPLIANCE:
• Ensure adherence at all levels to group risk and compliance requirements.
Requirements:
• Matric.
• A diploma in customer service, public relations or communication.
• 2 years experience within a frontline telephony/call centre experience or customer service.
• 2 years exposure to a medium to large corporate industry is essential (specifically in a telephone and call centre environment).
• Ability to deal with clients/people at all levels both internally and externally.
• FIAS, FICA, Corporate Governance, OHSA, GRS and HR Processes.
• Willingness to travel when required.
Behavioural Competencies:
• Initiative
• Managing work
• Planning and organising
• Team work
• Motivating others
• Developing others
• Analytical thinking
• Leadership skills
Technical Competencies:
• Supervision skills
• TERS (Transaction Editing and Routing System)
• All MS Systems
• HR-online and intranet systems
• HR Policies and procedures
• Credit and Risk process
Previously disadvantaged individuals will be given preference for this role in-line with Group Risk’s EE plan. Short listed candidates will be requested to undergo competency based psychometric assessments.
While all applications will be considered, the BU's Employment Equity Strategy will be taken into account.
In line with Nedbank’s commitment to diversifying its workplace, preference will be given to suitable candidates from designated groups. People with disabilities are encouraged to apply.
Click Here to Commence Application Online
Equity Bank is one of the region’s leading Bank whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern, inclusive financial services that maximize their opportunities.
With a strong footprint in Kenya, Uganda and Southern Sudan, Equity Bank is now home to more than 4.1 million customers, the largest customer base in the Eastern African Region.
Currently the Bank is seeking additional talent to serve its customers in the roles outlined below:-
Reconciliation and Settlement Manager
The job holder will be responsible for timely and accurate reconciliation of all Visa transactions and related inter-bank/intra-bank settlements.
Candidate’s Qualifications, Knowledge and Experience
A business related degree preferably in Accounting or Finance from a recognized University
CPA(K) or ACCA qualifications
Certificates in VISA Financial Reconciliation and Clearing and Settlement
Thorough knowledge of both debit and credit card operations
Thorough knowledge of acquiring, reconciliation and settlement
Over 5 years working experience in card management of which 2 years must have been at management level in Reconciliation and Settlement
Key Responsibilities
Ensure daily reconciliation of Visa transactions both nationally and internationally.
Ensure correct postings of transactions for Visa
Ensure daily reconciliation of all Visa related general ledger accounts
Ensure efficient settlement of merchant transactions on daily basis
Ensure collection of all Visa related revenues especially interchange fees
Ensure reconciliation of unclaimed outgoing Visa balances on a monthly basis and write backs of the same.
Liaise with Risk and Fraud Manager with regards to suspicious merchant transactions
Ensure timely submission of Visa Quarterly Operating Certificate
Verify the incoming and outgoing Visa reports
Desired Skills and Ability
Excellent financial analytical skills
Meticulous and keen on detail
Strong negotiation and relationship management skills.
Team player
Excellent organization & planning skills
Strong communication skills
Demonstrable time management skills and ability to work under multiple deadlines
Working knowledge of financial spreadsheet applications such as Excel
If you meet the above requirements, submit your application quoting the job you are applying for to the address below by 7th November 2009.
Please include detailed Curriculum Vitae, copies of the relevant certificates, testimonials, current pay and daytime telephone contact and email address.
All applications should be in soft and through the email indicated below.
Only short listed candidates will be contacted.
Apply to:
General Manager- HR, Training & Development
Equity Bank Ltd
P.O Box 75104-00200
Nairobi
And email to:- jobs @ equitybank.co.ke
Equity Bank is an equal opportunity employer.
We value the diversity of individuals, ideas, perspectives, insights and values, and what they bring to the workplace.
Equity Bank is one of the region’s leading Bank whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern, inclusive financial services that maximize their opportunities.
With a strong footprint in Kenya, Uganda and Southern Sudan, Equity Bank is now home to more than 4.1 million customers, the largest customer base in the Eastern African Region.
Currently the Bank is seeking additional talent to serve its customers in the roles outlined below:-
Electronic Commerce Officer
The job holder will be responsible for supporting the growth of the Electronic, Mobile and Agency channels
Candidate’s Qualifications, Knowledge and Experience
A business related degree preferably in IT, Banking or Finance from a recognized University
Professional qualifications in IT will be an added advantage
Thorough knowledge of electronic and mobile banking
Over 2 years working experience in electronic and mobile banking
Key Responsibilities
Support the growth of Electronic, Mobile and Agency channels
Ecommerce solution implementation
Product design and enhancement
Champion customer service
Assist customers log on to the eBanking platform, change password and transact on the channel
Ensure all customers are set up on the eBanking platform, passwords and tokes are dispatched and any issues arising are resolved as stipulated in the policies and procedures
Desired Skills and Ability
Strong IT skills
Meticulous and keen on detail
Excellent communication skills
Team player
Excellent organization & planning skills
If you meet the above requirements, submit your application quoting the job you are applying for to the address below by 7th November 2009.
Please include detailed Curriculum Vitae, copies of the relevant certificates, testimonials, current pay and daytime telephone contact and email address.
All applications should be in soft and through the email indicated below.
Only short listed candidates will be contacted.
Apply to:
General Manager- HR, Training & Development
Equity Bank Ltd
P.O Box 75104-00200
Nairobi
And email to:- jobs @ equitybank.co.ke
Equity Bank is an equal opportunity employer.
We value the diversity of individuals, ideas, perspectives, insights and values, and what they bring to the workplace.
Assistant Manager, Disputes Job Vacancy: Equity Bank
Equity Bank is one of the region’s leading Bank whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern, inclusive financial services that maximize their opportunities.
With a strong footprint in Kenya, Uganda and Southern Sudan, Equity Bank is now home to more than 4.1 million customers, the largest customer base in the Eastern African Region.
Currently the Bank is seeking additional talent to serve its customers in the roles outlined below:-
Assistant Manager, Disputes
The job holder will be responsible for timely and efficient dispute management and resolution in line with Visa regulations on all Acquiring and issuing activity of the Bank
Candidate’s Qualifications, Knowledge and Experience
A business related degree preferably in Accounting or Finance from a recognized University
CPA(K) or ACCA qualifications
Certificate in VISA and Disputes Resolution
Thorough knowledge of both debit and credit card operations
Thorough knowledge of VISA rules
Over 3 years working experience in card management of which 1 year must have been at management level in Dispute Resolutions
Key Responsibilities
Ensure efficient processing of chargebacks to avoid financial losses to the Bank
Facilitate and follow up on Bank compliance and arbitration cases lodged
Provide regular reports to management with regard to the functions and trends in transactions disputes both issuing and acquiring
Daily review of Visa online copy request and chargebacks queues
Daily review of the Suspect Outgoing Chargeback report that highlight irregular transactions
Use of Card Management System to process chargeback financials and copy requests
Daily balancing and review of GL suspense accounts to ensure all items are within the set business rules
Desired Skills and Ability
Excellent financial analytical skills
Meticulous and keen on detail
Strong negotiation and relationship management skills.
Team player
Excellent organization & planning skills
Strong communication skills
Demonstrable time management skills and ability to work under multiple deadlines
If you meet the above requirements, submit your application quoting the job you are applying for to the address below by 7th November 2009.
Please include detailed Curriculum Vitae, copies of the relevant certificates, testimonials, current pay and daytime telephone contact and email address.
All applications should be in soft and through the email indicated below.
Only short listed candidates will be contacted.
Apply to:
General Manager- HR, Training & Development
Equity Bank Ltd
P.O Box 75104-00200
Nairobi
And email to:- jobs @ equitybank.co.ke
Equity Bank is an equal opportunity employer.
We value the diversity of individuals, ideas, perspectives, insights and values, and what they bring to the workplace
A leading Microfinance Bank with its Head Office on Lagos Island requires highly motivated, ambitious and disciplined individuals with strong personalities for the following position:
MARKETING UNIT HEADS and HEAD OF FINANCIAL CONTROL
HEAD OF FINANCIAL CONTROL
Job Description:
• The right candidate will keep the bank’s financial records, manage liquidity and will be responsible for driving the company’s financial management system.
• In addition he/she will ensure effective delivery of financial and management reports and also ensure strict adherence to the bank’s financial control system
Required Qualifications:
• A good first degree or its equivalent and a recognized professional accounting qualification (i.e. ACA, ACCA, or an equivalent certification).
• A post- graduate degree will be an added advantage.
• Minimum of 7 years Post- graduate experience, out of which at least 5 years should have been in a financial environment.
• Good knowledge of financial management and Cost Accounting.
• Must be computer literate, with high proficiency in the use of Microsoft Excel.
• Must have good organizational and leadership skills.
MARKETING UNIT HEADS
Job Description:
• The successful candidate will be responsible for customer acquisition, retention and optimization of relationship.
Required Qualifications:
• A good first degree with minimum of 5 years post qualification experience in the financial service sector.
• Possession of any relevant higher or professional qualifications will be an added advantage.
Personal Attributes:
• Must be computer literate and conversant with the use of Microsoft Office Suite.
• Hardworking self motivated and must have a strong drive for excellence.
• Must have a good knowledge of micro finance sector with an excellent marketing and sales record of banking products.
• Good oral and written skills, interpersonal and presentation skills are mandatory.
Method of Applicat
Method of Application:
Interested applicants should forward their cover letters and CVs to hrpmfb@gmail.com
Deadline is 10th November, 2009
A leading Microfinance Bank with its Head Office on Lagos Island requires highly motivated, ambitious and disciplined individuals with strong personalities for the following position:
HEAD OF OPERATIONS
Job Description:
• The successful candidate will be responsible for the effective management of banking operations; overseeing branch operations, establishment and management of the customer care platform.
Required Qualifications:
• A relevant first degree in Business administration, Banking and Finance, Accounting or any other Social Sciences.
• Possession of any other relevant MBA or postgraduate qualifications will be an added advantage.
• Minimum of 5 years experience in banking operations.
• Sound written & verbal communication skills.
• Must be computer literate.
Method of Application:
Interested applicants should forward their cover letters and CVs to hrpmfb@gmail.com
Deadline is 10th November, 2009
A leading Microfinance Bank with its Head Office on Lagos Island requires highly motivated, ambitious and disciplined individuals with strong personalities for the following position:
HEAD OF RISK MANAGEMENT
Job Description:
• The successful candidate will be responsible for effective management of the risk portfolio of the bank and will ensure the sustainable operations of the bank’s Risk management policy.
Required Qualifications:
• A good social or Management degree
• An Accounting or Financial or Risk management professional qualification will be an added advantage.
• Minimum of 6 years experience in risk management in the financial service sector.
• A good knowledge of the Microfinance sector.
• Excellent analytical skills.
Method of Application:
Interested applicants should forward their cover letters and CVs to hrpmfb@gmail.com
Deadline is 10th November, 2009
A leading Microfinance Bank with its Head Office on Lagos Island requires highly motivated, ambitious and disciplined individuals with strong personalities for the following position:
MARKETING OFFICERS
Job Description:
• The successful candidates will be responsible for customer acquisition and relationship management.
Required Qualifications:
• A good first degree or its equivalent from a reputable institution.
• Minimum of 3 years experience in a similar position.
• A relevant professional qualification would be an added advantage.
• Experience in marketing financial products.
• Good communication, presentation and analytical skills.
Method of Application:
Interested applicants should forward their cover letters and CVs to hrpmfb@gmail.com
Deadline is 10th November, 2009
We are a rapidly growing Financial Institution with over 150 retail branches over Sub – Saharan Africa seeking Dynamic, Energetic and Qualified individuals to fill the following positions to be based in Kisumu and Mombasa.
Trainee Branch Manager
Main Purpose of the Job
To supervise and control all resources within your branch to required standards, within budgetary limits, company policy and parameters of the law.
To ensure standards pertaining to marketing and customer service are maintained and contributes to the profitability of the branches.
To consistently meet and maintain production targets as set by the company.
Minimum Requirements
Diploma / Degree in Sales & Marketing
3 Years Managerial experience.
2 years Sales & Marketing experience in a financial institution
Experience and Competencies:
Strong interpersonal/communication skills
Customer service focused
Strong mathematical ability
Innovative
Sales/marketing focused
Self motivated with good knowledge of superior sales techniques
Computer literate
Driver’s license
Key functional areas
Human Resources
Ensure that all Company policies and procedures are adhered to.
To supervise, maintain and improve, where necessary, the performance of all branch personnel.
Ensure that all staff in your branch is informed and kept up to date with the Company, Branch as well as Individual goals regarding different products.
Profitability
Ensure the profitability of the branch.
Ensure that targets as set by management for all products, are met and that all staff is informed and kept up to date in regard to Branch and individual targets regarding the different products.
Corporate Image
Ensure the neatness of the branch at all times.
Company Assets
Ensure that equipment are used for the purpose intended.
Ensure that all branch assets/equipment are accounted for at all times.
Admin Management
Responsible for overseeing all the administrative functions in the branch
Salary:
Negotiable Basic Salary + Incentives
Loan Officer - Micro-Enterprise Finance
Job Purpose
To deliver superior customer service to new and existing customers in becoming pre-eminent in the market
To effectively receive and interview clients within the assigned delivery channels in order to concentrate on sales targets, and to sell products offered by the company within company policy and legislative requirements.
To ensure standards pertaining to marketing and customer service are exceeded and that every opportunity of selling a variety of products to a customer is maximized.
To effect healthy administrative processes within the branch.
Minimum Requirements
Diploma / Degree in Sales & Marketing
2 years experience in Sales & Marketing (preferably in the operational environment of a financial institution)
Key Competencies
Excellent communication/listening skills
Customer service oriented
Assertiveness
Highly Computer literate
Target driven and self motivated
Key functional areas:
Administration
Effectively achieving set sales targets by actively and proactively identifying of opportunities.
To ensure continuous compliance with sales process implementation (e.g. sales processes, policies and procedures, legislative requirements etc)
Ensure that all loan application documentation is completed correctly and neatly.
Customer Service
Offer a professional, friendly and efficient service to customers focused on building relationships at all times
Educate clients, new and existing on financial planning.
Attract and retain new and existing clients through continuous Service Excellence.
Marketing
Ensure that you contribute to the profitability of the branch by meeting individual sales targets set by management.
Corporate Image
Keeping the branch and your work area neat at all times.
Advise the Agent Facilitator timeously on the ordering of additional marketing material.
To protect the Real People brand.
Company Assets
Ensure that you use company equipment for the purpose intended.
Ensure that all branch assets/equipment are accounted for at all times.
Salary: Negotiable Basic Salary + Incentives
Operational Clerk
Main Purpose of the Job
To sell products offered by the company within company policy and legislative requirements.
To ensure standards pertaining to marketing and customer service are exceeded and that every opportunity of selling a variety of products to a customer is maximized, ensuring that production targets are met.
To effect healthy administrative processes within the branch.
Minimum Requirements
Diploma in Sales & Marketing / Business Administration will be preferred
2 Years administrative experience.
Experience and Competencies:
Highly Computer literate
Good communication/listening skills
Customer service focused
Assertiveness
Key Functional Areas:
Administration
Ensure that all loan application documentation is completed correctly and neatly.
Ensure that all administrative tasks in the branch regarding credit granting (affordability calculations), are done according to the Elite Manual/Real Origination procedures, and are strictly adhered to.
Monitor pending lists and follow up on any variances daily.
To ensure that reports and administrative requirements are submitted timeously.
Ensure that you adhere to all Company policies and procedures at all times.
Customer Service
Offer a professional, friendly and efficient service to customers focused on building relationships at all times.
Ensure that you are au fait with all services and products offered by the company.
Marketing
Ensure that you contribute to the profitability of the branch by meeting individual sales targets set by management.
Assist the Branch Manager and contribute to marketing initiatives.
Distribute marketing material as and when instructed by the Branch Manager.
Setting-up and taking down of marketing material as instructed by the Branch Manager.
Corporate Image
Assist the Branch Manager in keeping the branch and your work area neat at all times.
Ensure that the marketing material in the branch is neatly displayed and that display windows are clean at all times.
Company Assets
Ensure that you use equipment for the purpose intended.
Ensure that all branch assets/equipment are accounted for at all times.
Salary: Negotiable Basic Salary + Incentives
If you meet the above requirements, please send your application letter and a detailed CV with three professional referees including daytime contacts (quoting the position being applied for and the location, on the subject line e.g. RE: “Operational Clerk – Mombasa”) to: jobs.realpeoplekenya@gmail.com not later than 13th Nov. 2009.
A leading Financial Institution with branches countrywide in Kenya has the following vacant positions to fill.
1. Deputy General Manager, Operations
Reporting to the General Manager, the Deputy General Manager (Operations) will be responsible to Design, plan and co-ordinate all aspects of Operations Management of the institution, by establishing and managing the implementation of sound work systems and delivery of quality services in accordance with the standing instructions approved by the Board of Directors.
Knowledge and Skills
The candidate should have an MBA Strategic Management, BBA/BCOM, (Accts/Bus. Mgt).
He/she should possess Post Graduate qualifications in business, Finance, Accounting, Management or investment.
Membership to a professional bodies i.e. ICPAK, ICPSK, KIM, IPM (K) is mandatory.
He / she should have a wealth of commercial awareness with proven track record, have a flair strong leadership skills, analytical skills, excellent interpersonal relations, excellent planning, organisation, communication and negotiation skills.
He/she should have excellent team building skills and a team leader, have hands on experience in strategic Management techniques and experience of organisational change and development.
The candidate must have a Mininum of seven (7) years gained in a large and busy organisation at senior management level.
Should have strong leadership skills, excellent interpersonal relations, excellent planning, organisation, communication and negotiation skills.
Hands on experience in Strategic Management.
Team player.
2. Chief Accountant
Reporting to the Finance Manager, the Chief Accountant will be responsible to prepare financial statements in accordance with International Accounting Standards and provide effective and, efficient co-ordination and supervision of financial management of the institution.
He/she should implement sound accounting and financial systems and internal control procedures in accordance with the standing financial instructions approved by the management, and also prepare the management reports.
Knowledge and Skills:
The candidate should have a university Degree in Commerce/ Business Degree.
An MBA in Accounting/ Finance will be an advantage.
He/ she should be a professional with accounting qualifications in CPA (K), ACCA or ACA.
He/she should be a member of Institute of Certified Public Accountants of Kenya (ICPAK), have excellent knowledge of Kenyan Business and Banking environment, strong commercial knowledge and experience in Financial/ Banking industry, good organizational skills with excellent written and verbal communication skills, superior practical experience in managing and motivating people,
Excellent presentation and negotiation skills and sound decision making and analytical skills.
He/she should have a minimum often (10) years, post qualification experience, five in a senior accounting position, commercial organisation.
He should have practical knowledge/ experience in computerised accounting systems, preferably in a Multi-User/ network environment.
3. Principal FOSA Manager
Reporting to the Finance Manager, the FOSA Manager will be responsible to Design, Plan, and Coordinate the effective management of FOSA outlets, review and develop FOSA products, and ensure the provision of efficient and economic operations are delivered to the Customers
Knowledge and Skills:
The suitable candidate should have a university Degree in Commerce, Finance/Banking or Business management.
He/ she should have a diploma in Banking (ACIB or KIB ; equivalent.)
Marketing qualifications will be an added advantage
The person should have excellent knowledge of Kenyan : Business and Banking environment.
He/ she should have Strong Commercial knowledge and experience in Financial/Banking industry.
He should possess good organizational skills with excellent written and verbal communication skills.
He/she should have superior practical experience in managing and motivating people, excellent presentation and negotiation skills and sound decision making and analytical skills.
He /she should have Minimum often (10) years post qualification experience, five in bank or financial institution of which 3 must be the head of business unit.
4. Human Resources Officer
Reporting to the Human Resources Manager, the Human Resources Officer will be responsible to the implementation of sound Human Resources policies.
Knowledge and Skills
He/ she will be responsible to conducting induction / orientation programs to new employees for prompt adoption of the work structure.
He /she will provide a program on HIV/AIDS activities in the society to mitigate the scourge.
He will serve as Custodian of personnel records to ensure safety.
He will develop sound communication systems as instruments for maintaining good employee relations to ensure industrial peace.
He /she will liaise with Finance department to ensure that statutory deductions are correctly made from employees' salaries and forwarded to the appropriate Government institutions on a monthly basis.
He will coordinate all staff training and recommend to the relevant committee how the staff could be developed further.
The suitable candidate must have a degree in Human Resources Management.
He/ she should have experience in Strategic Human Resources Management and minimum of 5 years working experience.
He/ she should have strong Financial and analytical skills.
He/ she should be an excellent communicator, have good negotiation and interpersonal skills.
He should be a team player.
5. Marketing Manager
Reporting to the General Manager, the Marketing manager will be responsible to design, research and sustain business development opportunities and strategically develop mutual relationships with internal and external stakeholders to ensure continued business growth volumes.
Knowledge and Skills:
The suitable candidate should have a University Degree Marketing or in any other Business related field. He/she should have a Post Graduate Diploma in Marketing. A Masters degree in Business Administration will be an added advantage.
He/she should have a minimum of least 8 years experience in product/Brand management, preferably in a reputable banking or financial services or FMCG. The person should be a member of Chartered Institute of Marketing (CIM, UK). Membership to Marketing Society of Kenya (MSK) would be an added advantage.
The candidate must have exposure to research as a tool for decision making and computer literate. He/she should have organisational skills with excellent written and verbal communication skills, presentation and negotiation skills.
He/ she should have thorough knowledge of Kenyan business environment
Interested persons should send their applications, detailed CVs, copies of certificates and relevant testimonials, reliable telephone contact and names of three referees so as to reach us not later than 10th November 2009.
The applications should be sent to
DN.A/418
P.O. Box 49010, 00100-GPO
Nairobi
Job Opportunities in the Banking Sector in Kenya
1. Relationship Officers
3 positions
(Urgently Required)
A leading Commercial Bank with a strong Branch Network in the Coast Region wishes to recruit 3 Relationship Executives to join its Relationship Management Team in Mombasa
These are challenging career positions within the Bank's Business growth strategy and the selected persons will be responsible for growing the Bank's Business under the guidance of the Relationship Manager.
The Key Performance Areas will include:
Grow quality Loan Book.
Grow the Client Base.
Grow quality Deposits.
Ensure quality Customer Service.
Grow the Banks non-funded income.
We are looking for career Bankers with proven track record.
They must be:
Self driven persons able to achieve set performance targets
Must have strong Negotiation Skills.
Must have served as Credit Officers, Personal Bankers, Business Development Officers or a related field for a minimum of 2 years
Must have a sound working knowledge of Banking and Banking products
Must be in possession of a Degree from a reputable University.
Must be ready to work in Mombasa.
2. For Career Search and Placement
We would also like to receive CVs from qualified and experienced Bankers in the following areas for placement consideration:
Branch Managers
Asset Finance Managers / Officers
Business Development Managers
Mortgage Finance Managers/Officers
Credit Managers / Officers
Personal Bankers
Branch Operations Managers
Cash Officers
Service Delivery Managers
Tellers
3. Associate Consultants
Due to expansion of our operations in both Training and Consultancy, Real Options Consulting invites applications for Associate Consultants to join the Banking Staff College as Trainers and Banking Advisory Services as Consultants.
You must have held a Senior Management position in a reputable Bank in any of the following areas, Branch Banking, Operations, Credit, Business Development, Treasury and Dealership Operations, Trade Finance etc.
Applications with detailed CVs to be addressed to:
Real Options Consulting
P.O. Box 63827 - 00619,
Nairobi
Fax No: +254 020-310541,
Tel No: 020-310541, 020-3573321
Email: realoptions @ ymail.com
To reach not later than 6th November 2009
Current Jobs at UBA Group.
United Bank for Africa Plc (UBA) is the product of the merger of Nigeria’s third (3rd) and fifth (5th) largest banks, namely the old UBA and the erstwhile Standard Trust Bank Plc (STB) respectively, and a subsequent acquisition of the erstwhile Continental Trust Bank Limited (CTB).
UBA is currently recruiting
Job Title : Recovery Officer
Job Code : UBA/GRO/0009
Job Workgroup/Family : Group Risk Office
Business unit : Remedial Management & Credit Recoveries
Location : Nigeria[Head Office]
Number of Positions : 1
Reporting Line : Zonal Head, LAGOS Central Zone
Supervises : N/A
Grade : BO-SBO
Overview/Preamble :
Recovery of Loans from Indebted customers
Management of Memorandun and Loan Loss data base
Reviewing & Processing Loan repayment proposals
Job Description:
-Assist in the recovery activity in the zone
-Management of debt portfolio in assigned branches
-Processing of repayment proposals from relevant branches
-Collation of data and rendition of monthly debt recovery reports
-Achieve recovery target in line with advised budget from the Zonal Head
-Daily recovery calls and daily call memo's evidencing visit made shall be prepared and filled in each customer's file
-Forward weekly activity reports and action plan to the Zonal Head every Friday latest 12 noon
-Submit weekly recovery figures as against projected target and the expected run rate and variance to the Zonal head latest 12 noon
-Submission of monthly target accounts and projected monthly recoveries on the accounts
-Ensuring 100% coverage of all accounts in branches assigned
-Monthly submission of challenges, recommended solutions and strategic initiatives
-Manage relationship with debtor customers in conjunction with the Zonal head e.g. request for interest concession/waivers, write off request, restructuring of accounts etc
-Monthly appraisal of debt recovery agents performance e.g. review agents' recovery reports against performance and recommend for exit or continued
Educational Qualification : Any
Qualifications Grade : Second(Lower)
Course Studied : Accounting and Business
No of Years of Experience : 2 years
Closing Date Tuesday June 23, 2009
CLICK HERE TO APPLY
Job Title : Retail Analyst
Job Code : UBA/GRO/0008
Job Workgroup/Family : Group Risk Office
Business unit : Remedial Management & Credit Recoveries
Location : Nigeria[Head Office]
Number of Positions : 1
Reporting Line : N/A
Supervises : N/A
Grade : ABO-BO
Overview/Preamble : Restructuring non-performing loans into performing status Timely resolution of problem loans
Job Description:
Managing Relationship with delinquent Retail accounts
Restructuring Retail facilities
Implementation of approved restructuring strategies
Preparation of comprehensive status report on assigned portfolio
Collateral evaluation and inspection
Educational Qualification : Any
Qualifications Grade : Second(Lower)
Course Studied : Economics
No of Years of Experience : 2 years
Closing Date Tuesday February 23, 2010
CLICK HERE TO APPLY
Job Vacancies at a Microfinance bank in Lagos for Head Operations, tellers, Customer Officers,Finance Controllers, Head information and technology, head Risk management, Confidential secretary, etc
A newly established Microfinance bank situated in Lagos Island, Lagos state seeks the services of result oriented and seasoned professionals to take up the following positions:
Head, Operations
• candidates must possess a minimum qualification of b.sc/hnd in accounting.
• finance or management sciences with at least 3 years relevant banking experience in related industry.
• head, credit/marketing candidates must possess a minimum qualification of B.sc/Hnd in banking and finance or marketing with at least 3 years cognate experience in banking or related financial institution.
Head, accounts/finance controller
• candidates must possess a minimum qualification of b.sc/hnd in accounting, finance or management sciences with at least 3 years relevant banking experience in related industry.
Head, risk management
• candidates must possess a minimum of b.sc/hnd in accounting or banking & finance with 3 years cognate experience in the banking industry.
Head, internal audit
• the candidate should possess a minimum qualification of B.sc/Hnd in accounting with at least 3 years relevant banking experience or in a related financial institution.
Head, information communication technology
candidates must possess a minimum qualification of B.sc/Hnd in computer science with 3 years cognate experience in banking or related financial institution.
Head, legal/hr
candidates must possess LLB in law with 3 years cognate experience in banking or related financial institution.
For positions 1-5 above relevant professional qualifications will be an added advantage.
B) Officers -credit/Marketing
• candidates must possess a minimum qualification of b.sc/hnd in banking and finance or marketing with at least 1 year related experience
Operations/Accounts
• candidates must possess a minimum qualification of b.sc/hnd in accounting with at least 1 year related experience
Experience Confidential Secretary
• candidates must possess a minimum qualification of hnd in secretarial administration with 3 years cognate experience
Assistant officers• candidates must possess a minimum qualification of ond/nce with at least 1 year’s experience
Teller/Customer relations officer
• candidates must possess a minimum qualification of ond/nce with relevant experience
All applications should be sent to:
The advertiser,
P.O Box 6291 G.P.O,
Marina,
Lagos.
Job Application Deadline: 17 February 2009
Hot Banking Jobs
Job Vacancy 1: Business Develoment Managers at MORTGAGE BANK
Job Description: Must have extensive network of business and financial connections, minimum of second class lower degree in marketing, economics,business administration or any numerate discipline. An MBA or ACA or ACIB is an advantage.
Job Location: Lagos ,Abuja ,Jalingo, Yola
METHOD OF APPLICATION FOR JOB
Interested And Qualified Applicants Should Email Their Updated Resume With Current Address And Telephone Numbers To: grouphronline@yahoo.com On/Before 27th January 2009, Indicating Positions Applied For. Only Shortlisted Candidates Will Be Contacted.
Job Vacancy 2: Banking Operation Officers at MORTGAGE BANK
Job Description: A minimum of second class lower degree in accounting, banking & finance or business administration economics or any other relevant field. At least 5 years of experience .must be computer literate. Age not more than 35 years below.
Job Location :LAGOS ABUJA JALINGO, YOLA
METHOD OF APPLICATION FOR JOB
Interested And Qualified Applicants Should Email Their Updated Resume with Current Address and Telephone Numbers To: grouphronline@yahoo.com On/Before 27th January 2009, Indicating Positions Applied For. Only Shortlisted Candidates Will Be Contacted.
Job Vacancy 3: Database Manager at MORTGAGE BANK
Job Description:
A minimum of second class lower degree in a related discipline preferably in computer science, mathematics, electrical/ electronics engineering from a reputable university. Possession of professional certificate will be additional advantage. 5 years minimum experience with competencies in the following areas:
SQL language
Familiar with oracle or MSSQ
System administration
Script writing
Data communication
Age below 35 years
METHOD OF APPLICATION
Interested And Qualified Applicants Should Email Their Updated Resume with Current Address and Telephone Numbers To: grouphronline@yahoo.com On/Before 27th January 2009, Indicating Positions Applied For. Only Shortlisted Candidates Will Be Contacted.
Job Vacancy 4: Account Manager at MORTGAGE BANK
Job Description: This position will be responsible for the following: keeping the company's accounting records, ensuring that accounting books are kept up to date , providing monthly/quarterly financial management reports as well as statement of affairs of the company.
minimum of second class lower degree in accounting,banking & finance, economics or any relevant discipline.
ACA with at least 5 years post qualification working experience, must be computer literate ,ability to work under pressure and solve complex financial problems. age between 30 to 40 years.
METHOD OF APPLICATION
Interested And Qualified Applicants Should Email Their Updated Resume With Current Address And Telephone Numbers To: grouphronline@yahoo.com On/Before 27th January 2009, Indicating Positions Applied For. Only Shortlisted Candidates Will Be Contacted.
Job Vacancy 5: Architec at MORTGAGE BANK
Job Description: The successful candidate will be in charge of preparation of development briefs, determining the viability of proposed developments in term of layout, design and dwelling mix, evaluation of design proposals, coordination of consultants and project supervision.
Membership at appropriate professional bodies, at least 4 years of experience, age between 30 to 40 years.
METHOD OF APPLICATION
Interested And Qualified Applicants Should Email Their Updated Resume With Current Address And Telephone Numbers To: grouphronline@yahoo.com On/Before 27th January 2009, Indicating Positions Applied For. Only Shortlisted Candidates Will Be Contacted.
CLICK HERE TO VIEW OTHER VACANCIES AT THIS MORTGAGE BANK
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