Jobs in Gabon: Zain recruits Senior Specialist Revenue Assurance & Fraud Management

4:57 AM Gabon Jobs , Zain 0 Comments

Zain Gabon is recruiting for Senior Specialist Revenue Assurance & Fraud Management
ZAIN1187 - Senior Specialist Revenue Assurance & Fraud Management

Basic Purpose:
To maximize all revenues earned by the business by preventing revenue losses/leakages

Main Duties & Responsibilities:

Participate in corporate strategic planning process.
Co-ordinate the activities of the Revenue Assurance unit and provide leadership and motivation
Review daily monitoring of activities on all revenue impacting network elements
Review on all revenue streams to ensure completeness and integrity of revenues and reporting
Review CDR reconciliation from various data streams to ensure completeness and accuracy of revenues
Review the gathering of secondary data from switch, IN, BGW and call Data Warehouse for data reconciliations.
Implement of approved revenue assurance and fraud procedures
Review of subscribers subscription profile on the network to ensure integrity of billing
Review of Promotions/services offered by the company to prevent revenue leakages/loss
Validate traffic across billing platforms to prevent revenue loss/leakages
Monitor and appraise performance of direct reports based on set KPIs Monitor and appraise performance of direct reports based on set KPIs
Understand and advise on Government regulations, and GSM frauds standards
Develop fraud business case for new GSM initiatives for organization & stakeholders
Liaise with Senior Management, Legal Representatives and Law Enforcement Agencies on lawful interception and non disclosure
Promote fraud awareness across the company.
Carry out fraud incident investigation and resolution in conformance to documented policies
Develop periodic reports on forensic audit incidents, investigations and outcomes
Recommend additional tools and methods that could be deployed in combating breaches of company policies, processes and procedures.
Develop personal knowledge and awareness of industry detection methods, best practice and legal requirements
Contribute positively in the area of building controls in business processes and systems
Identify ways to improve processes and procedures where there have been breaches to minimize fraud.
Use personal initiative in developing and implementing new ideas.

Competencies & Qualifications:

Functional Competencies
Process design
Negotiation
Systems security
Telecoms industry knowledge
Planning and control
Systems management
Project Management

Generic Competencies
Integrity
Business understanding
Customer orientation
Strategic focus
Teamwork
Develops Self and others
Interpersonal skills
People development/ management
Decision making

Qualifications
A first degree or its equivalent in Computer Science or Business related discipline
A post graduate degree in Business Admin., Economics or Banking & Finance will be an added advantage

Business Unit: Zain Gabon
Division: Finance
Location: Gabon - Libreville
Closing Date: 25-Oct-2009

Minimum Experience
5-8 years (at least 4 years in a similar position) with University degree /3-6 years with Advanced degree
Languages
Good command of French as a must
English

Note: you will be required to attach the following:
1. Resume/CV

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