IBM Egypt Job Vacancies: CRM Delivery Cust Svc Reps

2:59 PM Egypt Jobs , IBM 0 Comments

Job Vacancies at IBM Cairo, Egypt for positions of
- CRM Delivery Cust Svc Rep Portuguese
- CRM Delivery Cust Svc Rep German
- CRM Delivery Cust Svc Rep Italian
- CRM Delivery Cust Svc Rep French

Job type: Full-time Complementary
Work country: Egypt
Work city: Cairo
Job area: Operations (all other)
Travel: No travel
Job category: Enterprise Operations
Business unit: CRMProcOps
Job role: CRM Delivery Cust Svc Rep

Job Description
The Customer Service Representative (CSR) is responsible for handling information inquiries or requests about products, services or personnel received via telephone, fax, e-mail or other means, from customers, IBM personnel or business partners. Services provided may include, but are not limited to, the following: General inquiry support, service delivery support, education enrollment assistance, business partner service, data base management. They perform interrelated activities that deliver the primary service provided by the business function. They have knowledge and experience in using a few specialized tools and procedures to address the requester's needs. Primary measurement is customer satisfaction with the handling of the requests.

Requirements for CRM Delivery Cust Svc Rep Portuguese
Bachelor's Degree
English: Fluent
Portuguese: Fluent
Job ID: BPD-0279491

Requirements for CRM Delivery Cust Svc Rep German
Bachelor's Degree
English: Fluent
German: Fluent
Job ID: BPD-0279484

Requirements for CRM Delivery Cust Svc Rep Italian
Bachelor's Degree
English: Fluent
Italian: Fluent
Job ID: BPD-0279475

Requirements for CRM Delivery Cust Svc Rep French
Bachelor's Degree
English: Fluent
Italian: Fluent
Job ID: BPD-0279478

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

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