Equity Bank Recruits Risk and Fraud Manager

1:18 PM Eguity Bank , Kenya Jobs 0 Comments

Equity Bank is one of the region’s leading Bank whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern, inclusive financial services that maximize their opportunities.

With a strong footprint in Kenya, Uganda and Southern Sudan, Equity Bank is now home to more than 4.1 million customers, the largest customer base in the Eastern African Region.

Currently the Bank is seeking additional talent to serve its customers in the roles outlined below:-

Risk and Fraud Manager

The position holder will be responsible for ensuring efficient dispute and fraud control management on all Acquiring and Issuing activity of the Bank

Candidate’s Qualifications, Knowledge and Experience
Diploma in business related subjects. A degree will be an added advantage
Thorough knowledge of Visa operations and rules
Over 5 year’s relevant working experience in the area of investigations of frauds of which 3 years must have been in Risk and Fraud within Card management. Candidates with prior working experience with criminal Investigation unit of Kenya Police or Banking Frauds Investigation will have an added advantage
Proven track record of strong investigation skills
Working knowledge of financial spreadsheet applications such as Excel
Key Responsibilities
Ensure transactions monitoring per Visa mandated requirements
Ensure efficient processing of chargebacks to avoid financial losses to the Bank.
Liaison with Security Manager for security investigations
Ensure effective fraud investigations on all card based transactions
Facilitate and follow up on Bank compliance to Visa mandates
Online fraud monitoring using Card Management System
Review Visa fraud reports
Manage the local card warning bulletin
Fraud reporting
Daily review of visa online copy request and charge back queues
Daily review of suspect outgoing chargeback report that highlight irregular transactions
Daily balancing and review of GL suspense accounts to ensure all items are within the set business rules
Fraud training for merchants to be done in liaison with Acquiring dept
Fraud training of Bank Security Team and Branch teams
Cautioning lost and stolen cards on applicable systems
Negative exception file listing of cards on visa online and monitoring
Chargeback training for team members to ensure competence and succession planning
Desired Skills and Ability
Strong financial and analytical skills
Ability to work within a rapidly moving and changing work environment
Strong communication and presentation skills
Able to work independently
Team player
Working knowledge of financial spreadsheet applications such as Excel
If you meet the above requirements, submit your application quoting the job you are applying for to the address below by 7th November 2009.

Please include detailed Curriculum Vitae, copies of the relevant certificates, testimonials, current pay and daytime telephone contact and email address.

All applications should be in soft and through the email indicated below.

Only short listed candidates will be contacted.

Apply to:

General Manager- HR, Training & Development
Equity Bank Ltd
P.O Box 75104-00200
Nairobi

And email to:- jobs @ equitybank.co.ke

Equity Bank is an equal opportunity employer.

We value the diversity of individuals, ideas, perspectives, insights and values, and what they bring to the workplace.