Job Vacancy at World Bank (Nigeria)

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E T Consultant Needed at World Bank

Job # 082553
Job Title E T Consultant
Job Family Communications
Job Location: Abuja, Nigeria
Appointment Local Hire
Job Posted 22-Dec-2008
Closing Date 20-Jan-2009
Language Requirements English [Essential]
Appointment Type Extended Term Consultant (Duration: 1 yrs)

Background / General description
The World Bank Office in Abuja seeks applications for the position of Public Information Consultant. The Public Information Associate is a member of the Country Office staff recruited locally and based in Abuja. For day-to-day assignments and responsibilities, the Public Information Consultants reports to the Senior Communications Officer based in Abuja, Nigeria.

Job Duties and Accountabilities• Under the supervision of the Senior Communication Officer, raises public and stakeholders’ awareness and understanding of development issues and Bank efforts in helping achieve growth and fighting poverty in Nigeria. Liaises and maintains relationships with key internal and/or external (e.g., the media, civil society, academia, businesses, local government agencies, etc.) stakeholders to strengthen access to information and enhance the Bank's overall effectiveness.

• In consultation with the Country Office (CO) and Senior Communication Officer, responsible for helping to develop, execute, and monitor the impact and progress of communications and information products and activities in line with the country’s development objectives, the Bank's work and role, programs and/or policies that target key external stakeholders and/or colleagues throughout the Bank.

• Ensures that the Bank’s information on development is accessible to stakeholders through adequate channels such as the country website, information centers, the mass media, thematic workshops, and so on. Provides input to and manages the Country web site. Coordinates the effectiveness of and helps enhance capacity for in-country public information center(s) in accordance with country information access needs. Acquires, supervises and coordinates the distribution and packaging of information, and Bank and Government publications.

• Helps with planning and manages scheduling, logistics, budget for information activities and events, involving internal and/or external stakeholders to maximize access to information and enhance two-way dialogue and effective participation to development initiatives.

• Designs, produces and disseminates often complex information/communications products providing information to stakeholders according to stakeholders’ needs and through adequate channels - about country’s development objectives, the Bank’ role, policies and programs.

• Ensures that processes for information disclosure are in place in accordance with the Bank’s Disclosure Policy, and ensures that disclosed information is available to the public and key stakeholders in a timely manner and through a variety of channels.

• Whenever appropriate, identifies partnership opportunities with local and/or international institutions/organizations. Works with Communication Officer to negotiate and implement partnerships to maximize access to information and enable a two way information environment.

• Provides guidance and support to CO staff in delivering communications and information for operations, in line with operational objectives, overall communication strategy, and within Bank policies and procedures.
• Responds to routine and non-routine public inquiries about the Bank from various stakeholders. Develops and maintains extensive knowledge of information products and services within and outside the Bank in order to enhance two-way communication and dialogue with key stakeholders, presenting complex information on sometimes difficult issues. This may include giving oral presentations to small- to medium-sized target groups within and/or outside the Bank that have a general interest in Bank activities.
• Assist the Communication Officer in carrying out communications and stakeholder research, including analysis of information needs, channel preferences, access and public opinion. Tracks and analyzes current events, public opinion and other internal or external developments related to the Bank and its work, utilizing information from routine and non-traditional sources from both inside and outside the Bank, to help assess news value and other potential impact on the Bank and to help shape appropriate responses as needed
• Monitors and reports results – according to identified indicators (quantitative and qualitative) and through available tools - from all communication and information activities in a timely manner
• Works independently on routine tasks and programs, but seeks guidance from his/her supervisor as needed on moderately complex projects/issues.

Work implies frequent interaction with the following:
Country Office and Operations Staff; Management at headquarters and in the country; Counterparts in the Communications and information job family within and across Regions, Networks, EXT as well as in Internal Communications functions, and including other units integral to the delivery of business objectives (i.e. Bank’s Info Shop, Depository and Regional Libraries, World Bank distributors, Office of the Publisher and so forth).
Counterparts and mid-level representatives of the Bank's key external stakeholders (Media, Academics, Governments, NGOs, Private Sector, International Institutions, and other segments of Civil Society).


Job Qualifications/Job Selection Criteria• BA/B.Sc. or MA/M.Sc. (Information, Communications Arts, Journalism or a development related field etc.). A Master’s degree would be preferred.

• At least 7 years hands-on experience in the delivery of information and outreach strategies, media, of packaging information for stakeholders and communication and information activities.

• Good understanding of communication and information approaches, tools, and methodologies for planning, delivering, and monitoring communications and information activities and products.

• Experience with the media community would be an added advantage.

• Proven good knowledge of social, political and development issues in Nigeria.

• Ability to quickly gain an understanding of the country office business activities and overall objectives and understanding of the broader World Bank context in which it works.

• Strong interpersonal skills in order to deal tactfully and effectively with internal/external contacts at all levels.

• Excellent oral and written communications skills in English and also able to write on a range of topics and ensure quality of communication and information.

• Effective analytical, research and problem-solving skills.

• Strong computer skills; proven ability to use standard and customized technology packages (such as Microsoft Office, Lotus Notes, Internet software) , knowledge of Web publishing, and experience in helping organize data and information systems.

• Personal and professional integrity, self motivation, proven ability to work under minimum supervision, as part of a team; ability to juggle multiple tasks within tight deadlines and to work effectively under stress.

• Proven ability to work effectively in a team-oriented, multi-cultural environment and to function effectively as a member of various groups.

• Effective, proven skills in organizing, prioritizing, scheduling, planning and coordinating work and other activities internally and externally.

• Ability to pass the required World Bank Group skills test.

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